At Dinoa, maintaining long-lasting and cordial relationships with all stakeholders is fundamental, as these are the foundation of the organization and the key to our continued success. For this reason, we have defined the following service policies, which are aligned with our overall policy:

Satisfying the needs of stakeholders by providing timely, reliable, and value-added service.

Ensuring the quality of our services through the evaluation and monitoring of our suppliers.
Seeking continuous improvement and innovation in our products through data analysis and service monitoring.
Providing clients with technological tools to deliver efficient service, promoting the necessary means to keep them informed about our products and services.
Promoting a welcoming work environment by updating and maintaining our facilities in good condition.
Managing the resources necessary for the personal and professional development of our employees.
Recognizing and rewarding the performance of our employees, which is reflected in the quality of our service.

Privacy and security

Compliance with the Peruvian Law on the Protection of Personal Data is very important to Dinoa. This policy and regulation establishes that, in order to process the data or information of a natural person, their prior, informed, express, and unequivocal consent is necessary.

Privacy and Security
Compliance with the Peruvian Law on the Protection of Personal Data is very important to Dinoa SAC. This policy and legislation establish that the processing of a natural person's data or information requires their prior, informed, express, and unequivocal consent.
You can trust that Dinoa SAC has adopted all the necessary technical and organizational measures to guarantee the security and confidentiality of your personal information and to prevent any improper handling, accidental loss, destruction, or unauthorized access by third parties, employing appropriate means to counteract such threats.

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1. We only collect the personal data that you choose to provide or that is necessary to provide you with our products.

2. We store your information securely.

3. The personal data that you freely provide through Dinoa SAC's websites will be processed for inquiries or complaints.

4. By consenting to the processing of your personal data, you are giving your approval.

5. Access and Transfer: Dinoa will never share your personal data with third parties.

6. To exercise your rights as a data subject, you can send a communication to sales@dinoahealth.com

7. The Dinoa website is not designed or intended for minors.